collection of roku channels
collection of roku channels

Graphical representation of Fawesome on LCD screen

Fawesome UI/UX

Redesigned Fawesome’s OTT experience across Web, Mobile, and CTV to reduce poster fatigue, improve discoverability, and boost engagement. Introduced a Hero-first visual hierarchy, scalable UI systems, and an asset pipeline that delivered measurable growth at scale.

Role

Design Lead

Duration

April 2023 - July 2025

Platform

Web, Roku and Fire TV

Collaborators

AD, PM, CM and Designers
overview.

We redesigned Fawesome’s OTT experience across Web, Mobile, and CTV to reduce cognitive load, speed up decision-making, and improve engagement. By introducing a Hero-first visual hierarchy, clarifying lists and MLPs with a stack-top pattern, and revamping Browse by Genre for TV-distance legibility, which improved CTR and watch time at scale, while building an operations pipeline that delivers assets within 30 hours of content ingestion.

roku search ui
roku search ui

Collection of movies avalible on Fawesome

impact at a glance.
  1. +10–12% CTR per title after Hero adoption

  2. +10% CTR, +4.5 min watch-time on browse by genre row

  3. 70,000+ hero assets shipped

  4. Devised a scalable design workflow ensuring every newly ingested title across genres went live with optimized hero and thumbnail assets within 30 hours of content ingestion.

problem statement.

Before the redesign, three major issues blocked user engagement:

  1. Poster fatigue: Endless rows of thumbnails made browsing feel repetitive and overwhelming.

  2. Weak hierarchy: Movies, lists, and curated collections looked too similar, confusing users.

  3. Legibility issues: Genre cards lacked clarity at TV viewing distances, hurting usability

  4. Operational lag: With no systemized design pipeline, asset turnaround was slow and inconsistent.

woman holding remote watching Roku and Firetv
woman holding remote watching Roku and Firetv

Fawesome Old UI

user journey.

Before :
Users scrolled through dense rows of posters, struggled to distinguish curated lists from titles, and wasted time deciding what to watch.

wrong and correct ui
wrong and correct ui

Fawesome's old UI

After :
Users are greeted by a bold Hero visual that anchors attention, stack-top cues that clarify collections, and legible genre browsing that drives faster, confident decisions. This shifted the journey from scroll fatigue to seamless discovery.

visual representation of viewers experience
visual representation of viewers experience

Fawesome's New UI

user journey map.
user journey map
user journey map
HERO SYSTEM.
a. pain points
  1. Users had no single focal point, leading to decision fatigue.

  2. Titles felt indistinguishable in poster-heavy rows.

  3. No still image library existed, only raw video files.

design guideline
design guideline

Fawesome Old Ui

b. design decisions

Ontroduced a Hero-first system, high-impact still occupying ≈40% of the screen, paired with the title and synopsis. Each Hero was crafted to depict the essence of the movie in a single frame, acting as an attention anchor that reduced poster fatigue and helped users make faster, more confident viewing decisions.

design silouhette structure
design silouhette structure

Revised UI skeleton

design silouhette structure
design silouhette structure

Hero safe area skeleton

c. process
  1. Extracted stills directly from video files.

  2. Applied AI upscaling to restore low-quality screenshots.

  3. Used generative tools to clean or enhance visuals.

  4. Composited frames when single images lacked clarity.

  5. Tested results via CTR A/B analysis.

design silouhette structure
design silouhette structure

Hero process

d. impact
  1. +10–12% CTR uplift per updated title

  2. Increased user decision speed by reducing poster fatigue

  3. Institutionalized as a design best practice across teams

  4. Continuous A/B testing on heroes and thumbnails to refine creative choices and track long-term impact

design silouhette structure
design silouhette structure

A/B test for Collateral 2004

design silouhette structure
design silouhette structure

A/B test for The Aviator 2004

design silouhette structure
design silouhette structure

A/B test for THE The Postman 1997

design silouhette structure
design silouhette structure

A/B test for Into the blue

design silouhette structure
design silouhette structure

A/B test for NYC Tornado Terror 2008

design silouhette structure
design silouhette structure

A/B test for The Traveller 2010

design silouhette structure
design silouhette structure

A/B test for Good Kids 2016

design silouhette structure
design silouhette structure

A/B test for Faces 2014

design silouhette structure
design silouhette structure

A/B test for Reader 2008

design silouhette structure
design silouhette structure

A/B test for Story of O 1975

e. list and MLP hero

Introduce a collage based Hero system for Lists and MLPs, differentiating them from individual movies. While movies retained a single-subject Hero, lists leveraged collage compositions to convey variety and volume at a glance.


Composition rules:

  1. Movies → One central subject Hero for clarity.

  2. Genre-based MLPs → 3-image collages highlighting high-performing titles in that genre.

  3. Collections (e.g., “Based on True Stories”) → Hexagonal collage layouts showcasing multiple films.

  4. Actor/Actress categories → Collages of stills from the actor’s available movies in the library.

  5. Quarterly revamps ensured collages remained fresh and tied to best-performing or trending content.

I created the first drafts of these layouts, set composition guidelines, and then trained/assigned my team of designers to scale production. All assets passed through my feedback and verification loop to maintain visual consistency.

design silouhette structure
design silouhette structure

Single subject Hero visuals for individual movies, ensuring clarity while emphasizing the primary genre of the title.

design silouhette structure
design silouhette structure

Collage of three top-performing movies used for MLPs, highlighting variety while reinforcing the strength of the genre.

design silouhette structure
design silouhette structure
design silouhette structure
design silouhette structure

Actor collages reinforced recognition and trust by surfacing all available titles featuring the star in a collage visual.

design silouhette structure
design silouhette structure
design silouhette structure
design silouhette structure

Hexagonal grids highlighted diverse casts across multiple titles, giving list heroes a distinctive and dynamic identity

f. scalability
  1. Led the creation of 70,000+ heroes across movies, TV shows, and MLP's.

  2. Introduced a rating-based refresh cadence (monthly for high performers, quarterly for low performers) to keep assets relevant.

  3. Strategized a workflow for newly ingested content, assigning genre-based designer managers and ensuring every new title received a hero within ≤30 hours of ingestion.

STACK TOP.
a. pain points
  1. Users couldn’t tell curated lists from standalone titles.

  2. Rows blended into each other, reducing clarity.

design silouhette structure
design silouhette structure

Old UI without stack top blurred content hierarchy and hurt discoverability

design silouhette structure
design silouhette structure

Old UI: ‘All Based on True Stories’ list visually blended with movie posters, lacking hierarchy.

b. design decisions

Introduce a Stack-top interface: a compact header element that instantly distinguishes collections from movies.

c. process
  1. Designed and tested multiple stack variations.

  2. Finalized a impactful, reusable layout that scaled across lists.

design silouhette structure
design silouhette structure

Iterative design options for list layouts, testing readability, visual hierarchy, and recognition at scale.

design silouhette structure
design silouhette structure

Live stack top skeleton

d. implementation
  1. All lists/MLPs now have a stack-top interface.

  2. Improved visual hierarchy between content rows.

e. impact
  1. +Sharper visual distinction reduced misclicks on collections.

  2. +12% increase in interaction with curated lists.

  3. Adding Stack Top, Collection L1 saw a +9.4% CTR uplift into lists, a +6% increase in launches, and a +7.2% rise in average watch-time per session, proving clearer hierarchy directly boosted engagement and conversions.

design silouhette structure
design silouhette structure

With the Stack-top interface applied, curated lists such as ‘All Thriller Movies’ stood out clearly within content rows, eliminating confusion with single titles.

design silouhette structure
design silouhette structure

Curated collections became more identifiable, encouraging higher engagement.

design silouhette structure
design silouhette structure

MLP of Spanish Movies

f. scalability
  1. Stack Top Became a standard UI component in Fawesome’s design system.

  2. Applied consistently across categories and content rows.

BROWSE BY GENRE.
a. pain points
  1. Legacy genre cards used heavy visuals and weak typography.

  2. At TV distance, legibility failed, causing user drop-offs.

b. design decisions

Prioritize readability over visual flair: solid, centered typography with high contrast and minimal imagery.

c. process

Tested three versions:

  1. Baseline solid type (clear but dated). Until April 2023

  2. Outlined/hollow type (modern but low readability). May 2023

  3. New March 2025 update: solid, centered, high-contrast design. Live Now

Version 1
design silouhette structure
design silouhette structure

Legacy Browse by Genre layout (pre-April 2023) highlighted genre blocks with textured visuals, later refined for improved clarity and performance.

Version 2
design silouhette structure
design silouhette structure

A/B testing in May 2023 showed the hollow-text design negatively impacted clarity, leading to an 8.56% CTR drop within a week, proving the importance of strong contrast in OTT typography.

Version 3 - LIVE
design silouhette structure
design silouhette structure
design silouhette structure
design silouhette structure

By solidifying typography, reducing visual noise, and adding stack-top branding, the 2025 Browse by Genre redesign improved clarity and contributed to a +10% CTR uplift.

d. impact
  1. Hollow version 2 led to drop by 8.56% CTR in 7 days → immediate rollback.

  2. March 2025 relaunch led to +10% CTR uplift, +4.5 minutes watch-time increase across the row.

e. scalability
  1. New style locked into Fawesome’s cross-platform design language.

  2. Now used consistently across CTV like Roku, Fire TV, Comcast, web and mobile app.

key takeaways.
  1. One strong visual cue as Hero along with thumbnail, anchors user attention drives CTR.

  2. Legibility > aesthetics, especially for TV distance viewing experience.

  3. Design tokens - stack-top, delivered outsize clarity.

  4. Experiment fast, measure, and roll back quickly, the hollow browse by genre, proved the value of data driven decisions.

  5. Design operations - SLAs, refresh cadences, and genre ownership turned design into a repeatable growth engine at Fawesome

closing insight.

Fawesome interface redesign transformed browsing from a poster heavy, confusing experience into a Hero-first, legible, and systemized OTT platform.


Beyond visual polish, this project demonstrates my ability to:

  1. Ground design decisions in user insights and measurable outcomes.

  2. Balance creativity with operational scalability, ensuring solutions work at scale.

  3. Deliver results across Web, Mobile, and CTV, creating a unified experience for millions of users.


This case study is not only about improving an interface, it’s about proving how strategic design decisions can directly influence engagement, watch-time, and platform growth.

This Project is Password Protected
Enter the password to view the project.

Got a metric? Let’s move it!
Big ideas, sharp craft and real numbers.

Available For Work

© 2025 Tabbasum. All rights reserved, all lefts reversed.

Got a metric? Let’s move it!
Big ideas, sharp craft and real numbers.

Available For Work

© 2025 Tabbasum. All rights reserved, all lefts reversed.

collection of roku channels

Graphical representation of Fawesome on LCD screen

Fawesome UI/UX

Redesigned Fawesome’s OTT experience across Web, Mobile, and CTV to reduce poster fatigue, improve discoverability, and boost engagement. Introduced a Hero-first visual hierarchy, scalable UI systems, and an asset pipeline that delivered measurable growth at scale.

Role

Design Lead

Duration

April 2023 - July 2025

Platform

Web, Roku and Fire TV

Collaborators

AD, PM, CM and Designers
overview.

We redesigned Fawesome’s OTT experience across Web, Mobile, and CTV to reduce cognitive load, speed up decision-making, and improve engagement. By introducing a Hero-first visual hierarchy, clarifying lists and MLPs with a stack-top pattern, and revamping Browse by Genre for TV-distance legibility, which improved CTR and watch time at scale, while building an operations pipeline that delivers assets within 30 hours of content ingestion.

roku search ui

Collection of movies avalible on Fawesome

impact at a glance.
  1. +10–12% CTR per title after Hero adoption

  2. +10% CTR, +4.5 min watch-time on browse by genre row

  3. 70,000+ hero assets shipped

  4. Devised a scalable design workflow ensuring every newly ingested title across genres went live with optimized hero and thumbnail assets within 30 hours of content ingestion.

problem statement.

Before the redesign, three major issues blocked user engagement:

  1. Poster fatigue: Endless rows of thumbnails made browsing feel repetitive and overwhelming.

  2. Weak hierarchy: Movies, lists, and curated collections looked too similar, confusing users.

  3. Legibility issues: Genre cards lacked clarity at TV viewing distances, hurting usability

  4. Operational lag: With no systemized design pipeline, asset turnaround was slow and inconsistent.

woman holding remote watching Roku and Firetv

Fawesome Old UI

user journey.

Before :
Users scrolled through dense rows of posters, struggled to distinguish curated lists from titles, and wasted time deciding what to watch.

wrong and correct ui

Fawesome's old UI

After :
Users are greeted by a bold Hero visual that anchors attention, stack-top cues that clarify collections, and legible genre browsing that drives faster, confident decisions. This shifted the journey from scroll fatigue to seamless discovery.

visual representation of viewers experience

Fawesome's New UI

user journey map.
user journey map
HERO SYSTEM.
a. pain points
  1. Users had no single focal point, leading to decision fatigue.

  2. Titles felt indistinguishable in poster-heavy rows.

  3. No still image library existed, only raw video files.

design guideline

Fawesome Old Ui

b. design decisions

Ontroduced a Hero-first system, high-impact still occupying ≈40% of the screen, paired with the title and synopsis. Each Hero was crafted to depict the essence of the movie in a single frame, acting as an attention anchor that reduced poster fatigue and helped users make faster, more confident viewing decisions.

design silouhette structure

Revised UI skeleton

design silouhette structure

Hero safe area skeleton

c. process
  1. Extracted stills directly from video files.

  2. Applied AI upscaling to restore low-quality screenshots.

  3. Used generative tools to clean or enhance visuals.

  4. Composited frames when single images lacked clarity.

  5. Tested results via CTR A/B analysis.

design silouhette structure

Hero process

d. impact
  1. +10–12% CTR uplift per updated title

  2. Increased user decision speed by reducing poster fatigue

  3. Institutionalized as a design best practice across teams

  4. Continuous A/B testing on heroes and thumbnails to refine creative choices and track long-term impact

design silouhette structure

A/B test for Collateral 2004

design silouhette structure

A/B test for The Aviator 2004

design silouhette structure

A/B test for THE The Postman 1997

design silouhette structure

A/B test for Into the blue

design silouhette structure

A/B test for NYC Tornado Terror 2008

design silouhette structure

A/B test for The Traveller 2010

design silouhette structure

A/B test for Good Kids 2016

design silouhette structure

A/B test for Faces 2014

design silouhette structure

A/B test for Reader 2008

design silouhette structure

A/B test for Story of O 1975

e. list and MLP hero

Introduce a collage based Hero system for Lists and MLPs, differentiating them from individual movies. While movies retained a single-subject Hero, lists leveraged collage compositions to convey variety and volume at a glance.


Composition rules:

  1. Movies → One central subject Hero for clarity.

  2. Genre-based MLPs → 3-image collages highlighting high-performing titles in that genre.

  3. Collections (e.g., “Based on True Stories”) → Hexagonal collage layouts showcasing multiple films.

  4. Actor/Actress categories → Collages of stills from the actor’s available movies in the library.

  5. Quarterly revamps ensured collages remained fresh and tied to best-performing or trending content.

I created the first drafts of these layouts, set composition guidelines, and then trained/assigned my team of designers to scale production. All assets passed through my feedback and verification loop to maintain visual consistency.

design silouhette structure

Single subject Hero visuals for individual movies, ensuring clarity while emphasizing the primary genre of the title.

design silouhette structure

Collage of three top-performing movies used for MLPs, highlighting variety while reinforcing the strength of the genre.

design silouhette structure
design silouhette structure

Actor collages reinforced recognition and trust by surfacing all available titles featuring the star in a collage visual.

design silouhette structure
design silouhette structure

Hexagonal grids highlighted diverse casts across multiple titles, giving list heroes a distinctive and dynamic identity

f. scalability
  1. Led the creation of 70,000+ heroes across movies, TV shows, and MLP's.

  2. Introduced a rating-based refresh cadence (monthly for high performers, quarterly for low performers) to keep assets relevant.

  3. Strategized a workflow for newly ingested content, assigning genre-based designer managers and ensuring every new title received a hero within ≤30 hours of ingestion.

STACK TOP.
a. pain points
  1. Users couldn’t tell curated lists from standalone titles.

  2. Rows blended into each other, reducing clarity.

design silouhette structure

Old UI without stack top blurred content hierarchy and hurt discoverability

design silouhette structure

Old UI: ‘All Based on True Stories’ list visually blended with movie posters, lacking hierarchy.

b. design decisions

Introduce a Stack-top interface: a compact header element that instantly distinguishes collections from movies.

c. process
  1. Designed and tested multiple stack variations.

  2. Finalized a impactful, reusable layout that scaled across lists.

design silouhette structure

Iterative design options for list layouts, testing readability, visual hierarchy, and recognition at scale.

design silouhette structure

Live stack top skeleton

d. implementation
  1. All lists/MLPs now have a stack-top interface.

  2. Improved visual hierarchy between content rows.

e. impact
  1. +Sharper visual distinction reduced misclicks on collections.

  2. +12% increase in interaction with curated lists.

  3. Adding Stack Top, Collection L1 saw a +9.4% CTR uplift into lists, a +6% increase in launches, and a +7.2% rise in average watch-time per session, proving clearer hierarchy directly boosted engagement and conversions.

design silouhette structure

With the Stack-top interface applied, curated lists such as ‘All Thriller Movies’ stood out clearly within content rows, eliminating confusion with single titles.

design silouhette structure

Curated collections became more identifiable, encouraging higher engagement.

design silouhette structure

MLP of Spanish Movies

f. scalability
  1. Stack Top Became a standard UI component in Fawesome’s design system.

  2. Applied consistently across categories and content rows.

BROWSE BY GENRE.
a. pain points
  1. Legacy genre cards used heavy visuals and weak typography.

  2. At TV distance, legibility failed, causing user drop-offs.

b. design decisions

Prioritize readability over visual flair: solid, centered typography with high contrast and minimal imagery.

c. process

Tested three versions:

  1. Baseline solid type (clear but dated). Until April 2023

  2. Outlined/hollow type (modern but low readability). May 2023

  3. New March 2025 update: solid, centered, high-contrast design. Live Now

Version 1
design silouhette structure

Legacy Browse by Genre layout (pre-April 2023) highlighted genre blocks with textured visuals, later refined for improved clarity and performance.

Version 2
design silouhette structure

A/B testing in May 2023 showed the hollow-text design negatively impacted clarity, leading to an 8.56% CTR drop within a week, proving the importance of strong contrast in OTT typography.

Version 3 - LIVE
design silouhette structure
design silouhette structure

By solidifying typography, reducing visual noise, and adding stack-top branding, the 2025 Browse by Genre redesign improved clarity and contributed to a +10% CTR uplift.

d. impact
  1. Hollow version 2 led to drop by 8.56% CTR in 7 days → immediate rollback.

  2. March 2025 relaunch led to +10% CTR uplift, +4.5 minutes watch-time increase across the row.

e. scalability
  1. New style locked into Fawesome’s cross-platform design language.

  2. Now used consistently across CTV like Roku, Fire TV, Comcast, web and mobile app.

key takeaways.
  1. One strong visual cue as Hero along with thumbnail, anchors user attention drives CTR.

  2. Legibility > aesthetics, especially for TV distance viewing experience.

  3. Design tokens - stack-top, delivered outsize clarity.

  4. Experiment fast, measure, and roll back quickly, the hollow browse by genre, proved the value of data driven decisions.

  5. Design operations - SLAs, refresh cadences, and genre ownership turned design into a repeatable growth engine at Fawesome

closing insight.

Fawesome interface redesign transformed browsing from a poster heavy, confusing experience into a Hero-first, legible, and systemized OTT platform.


Beyond visual polish, this project demonstrates my ability to:

  1. Ground design decisions in user insights and measurable outcomes.

  2. Balance creativity with operational scalability, ensuring solutions work at scale.

  3. Deliver results across Web, Mobile, and CTV, creating a unified experience for millions of users.


This case study is not only about improving an interface, it’s about proving how strategic design decisions can directly influence engagement, watch-time, and platform growth.

This Project is Password Protected
Enter the password to view the project.

Got a metric? Let’s move it!
Big ideas, sharp craft and real numbers.

Available For Work

© 2025 Tabbasum. All rights reserved, all lefts reversed.